East Crescent, The Palm Jumeirah,
Dubai,
United Arab Emirates,
0,
Dubai
-
Close to the beach
Perfect
8.6
8.6
/10
4.4
4.7
/5
Loved by guests
Kiddie pool
Adult pool
Clean rooms
Polite staff
"The best gym that I've seen in hotels during my whole lifetime."
Aliaksandr from Belarus
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"The sunbeds are also very luxurious, extremely comfortable."
Tea0511 from United Kingdom
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"The swimming pool, beach, and palm-tree views were truly outstanding."
Nasimbek
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The Retreat Palm Dubai MGallery by Sofitel is the first holistic wellbeing resort in the Middle East, offering beachfront luxury and innovative wellness programs. This 5-star Dubai hotel features the world's first Rayya Wellness Centre and a range of dining options centered around healthy cuisine.
Rooms & Amenities
The Retreat Palm Dubai MGallery by Sofitel features spacious rooms with private balconies, offering views of either the Arabian Gulf or Palm Jumeirah. Deluxe rooms provide options for one king-size or two single beds, and suites include separate living areas, making them suitable for both romantic getaways and family stays.
Dining Options
Dining options at the resort include multiple restaurants, specializing in healthy cuisine using locally grown ingredients. Bait Al Nakhla offers traditional Arabic dishes, while Chapters serves coffee and organic sweets. The poolside Ripples Juicery presents a selection of fresh beverages and light snacks.
Leisure & Recreation
Leisure activities include the Rayya Spa, which provides locally inspired treatments, and fitness facilities featuring group classes and personal training. Guests can also enjoy infinity pools and various land-based and water sports. Rayya Kids' Club offers dedicated spaces for children aged four to twelve years.
Business & Local Area
The Retreat Palm Dubai MGallery by Sofitel offers two modern conference rooms equipped for corporate events. The hotel provides tailored wellbeing programs for staff, aimed at enhancing employee engagement and quality of life. Nearby attractions include Aquaventure Waterpark and The Lost Chambers Aquarium.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room Balcony Partial Sea View
2 persons
35 m²
1 King-size bed
Partial View
Shower
Coffee machine
room details
Deluxe Room Balcony Sea View
2 persons
35 m²
1 King-size bed
Sea view
Shower
Coffee machine
room details
Premium Room Balcony Palm Sea View Club Lounge Access
2 persons
37 m²
1 King-size bed
Sea view
Shower
Coffee machine
room details
Deluxe One-Bedroom Suite Balcony Partial Sea View Club Lounge Access
2 persons
75 m²
1 King-size bed and 1 Sofa bed
Partial View
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Canoeing
Cycling
Tennis court
Badminton
Billiard tables
Darts
Table tennis
Mini golf
Archery
Yoga class
Sports trainer
Aerobics
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Dining
In-room breakfast
Restaurant
Poolside snack bar
Outdoor dining area
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services
Room features
Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At The Retreat Palm Dubai MGallery By Sofitel, a diverse culinary landscape awaits, blending international flavors with local charm. From vibrant poolside fare to elegant Mediterranean dining, each venue offers a unique experience, catering to all tastes and dietary preferences.
Vibe
International
Ambiance
Family-friendly, Modern
Key Offerings
A delightful menu catering to halal, vegetarian, vegan, gluten-free, and dairy-free diets. Breakfast, brunch, lunch, and dinner are available, making it the perfect spot for any meal of the day.
An array of authentic Arabic dishes, including slow-roasted camel meat and charcoal lamb kibbeh, perfect for sharing amidst a warm and inviting setting. Lunch and dinner are served with vegetarian and vegan options available.
Reservation
Recommended
Open Monday to Saturday from 12:00 to 17:00 and 19:00 to 23:00; closed on Sunday
Ripples (Pool Bar)
International
Ambiance
Family-friendly, Modern
Key Offerings
Enjoy a diverse selection of street food from around the world served from a unique poolside food truck. Great for casual bites while soaking up the sun, featuring gluten-free options.
Reservation
No
Open daily from 09:00 to 21:00
Chapters Lobby Café
International
Ambiance
Family-friendly, Modern
Key Offerings
A cozy spot for high tea and cocktail hour with gluten-free options, perfect for unwinding and socializing in a welcoming environment.
Reservation
No
Hours vary
Location
East Crescent, The Palm Jumeirah,
Dubai,
United Arab Emirates,
0,
Dubai
Map view
East Crescent, The Palm Jumeirah,
Dubai,
United Arab Emirates,
0,
Dubai
City landmarks
Amusement Park
Atlantis Aquaventure Waterpark
2.4
km
Aquarium
The Lost Chambers Aquarium
2.6
km
Aquarium
Dolphin Bay
2.0
km
Landmark
Burj Al Arab
4.3
km
Landmark
sofital palm
1.0
km
Landmark
Sea Lion Point
2.2
km
Island
Palm Islands
2.7
km
Amusement Park
Wild Wadi Waterpark
4.7
km
Island
Palm Jumeirah
2.7
km
Beach
Aquaventure Beach
2.2
km
Landmark
e17 palm
2.2
km
Landmark
a72 pam
2.2
km
Landmark
The Pyramide of Faith
2.3
km
Landmark
The Leap of Faith
2.3
km
Landmark
Aquaventure
2.6
km
Landmark
Abdul Rahman Siddik Mosque
2.4
km
Landmark
Reel Cinema
2.4
km
Landmark
Lost Chambers
2.4
km
Landmark
Palm Jumeirah Boardwalk
2.5
km
Landmark
Lost Chambers Atlantis
2.6
km
Shopping Area
The Avenues
2.6
km
Spa Centre
ShuiQi Spa and Fitness
2.8
km
Landmark
at. av lobi
2.6
km
Mall
Atlantis Mall
2.6
km
Beach
Imperial Beach Club
2.8
km
Landmark
Atlantis Abra Ride
2.9
km
Mall
Nakheel Mall
2.9
km
Bridge
Palm Jumeirah Frond O
2.9
km
Landmark
marina re3
2.9
km
Event hall
Asateer Tent
3.1
km
Nearby
Aquarium
Dolphin Bay
0 m
sofital palm
1.0
km
Restaurants
The World Eatery
1.1
km
East Cresent Road The Palm Jumeirah
Moana - Seafood Restaurant
1.4
km
East Crescent Road The Palm Jumeriah
LUA Restaurant & Lounge
1.1
km
Sofitel the Palm
Explore Dubai
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Aquaventure Waterpark
25 minutes walking
A thrilling waterpark featuring exciting slides, lazy rivers, and a private beach with a variety of marine experiences.
The Lost Chambers Aquarium
30 minutes walking
An expansive underwater world showcasing marine life and interactive experiences, perfect for a family outing.
Burj Al Arab
10 minutes driving
Iconic luxury hotel shaped like a sail, offering stunning views and fine dining options, renowned for its architectural beauty.
Sofitel Palm
15 minutes walking
A luxury destination featuring lush gardens and exclusive amenities, perfect for relaxation and indulgence.
Dolphin Bay
25 minutes walking
Interact with dolphins in an incredible experience, suitable for all ages. Reservations are recommended.
Yoga on the Beach
15 minutes driving
Relaxing beach yoga sessions that promote wellness and tranquility, perfect for unwinding after a busy day.
Moana - Seafood Restaurant
17 minutes walking
An elegant seafood restaurant with stunning water views, specializing in fresh catches and signature dishes.
The World Eatery
13 minutes walking
An inviting dining spot offering diverse international cuisine with a relaxed atmosphere and stunning ocean views.
Reel Cinema
25 minutes walking
A modern cinema featuring the latest blockbusters, perfect for a family night out or a casual evening with friends.
The Avenues
30 minutes walking
A vibrant shopping and entertainment hub offering various shops, dining, and nightlife options suitable for all ages.
Getting around
City Centre
Dubai23 min
·
14.9
km
Airports
Dubai Creek SPB (DCG)56 min
·
37.0
km
Dubai (DXB)62 min
·
40.8
km
Train
Business Bay Station22 min
·
14.6
km
Underground
Dubai Internet City8 min
·
5.3
km
Sharaf DG9 min
·
5.7
km
Bus
Bus stop7 min
·
4.1
km
Reviews and Ratings
Reviews from guests about their experience.
60%
loved their spa retreat and can’t wait to return.
6.0/10
Guest rating
Rooms
8.4
Location
7.0
Service
7.2
Dining
7.0
Guest reviews
6.0/10
based on 5 reviews
8.6
8.6/10 based on 5649 reviews
Lily
United Kingdom,
March
2025
5.8/10
I had a wonderful stay at The Retreat Palm Dubai. The accommodations were comfortable and the staff was friendly, but I felt the dining experience could be improved. The children's amenities were fantastic, making it a great family destination. However, there were a few service inconsistencies that took away from the overall experience.
Rooms
10.0
I was upgraded from a deluxe room to a one-bedroom suite upon arrival, which was a lovely surprise. The suite had a beautiful view and was well-maintained, perfect for relaxing after a long day at the beach.
Service
7.0
The concierge team was very welcoming, helping with luggage and providing a smile, but I did notice some inconsistencies in how attentive the staff was. Some interactions felt more rushed than others.
Location
8.0
The hotel is on the Palm, offering a great beachside retreat. While it was a taxi ride away from major attractions, the serene environment was perfect for families, especially with young kids.
Dining
6.0
The food was generally good and healthy, but I found the options somewhat limited and basic compared to other Dubai hotels. I wish there were more variety, especially with drinks available at meals.
Facilities
8.0
Children's facilities, including a kids' pool and a club, were impressive. However, poolside service could use some improvement, particularly when it comes to getting drinks without issue.
Jackson
United Kingdom,
February
2025
7.2/10
I had a fantastic stay at The Retreat Palm Dubai MGallery by Sofitel, with really good staff and a beautiful location on the Palm. The beach and pool facilities were well-maintained, offering a perfect escape from the city. However, I faced some challenges with room service payments and occasional confusion around the all-inclusive options, which detracted slightly from the overall experience.
Rooms
8.0
My room had an really good view and was cleaned impeccably every day. The bed was incredibly comfortable, making for restful nights. However, some rooms overlooked a construction site, which could be distracting.
Service
7.0
The staff were very friendly and attentive throughout my stay, ensuring that all my needs were met. That said, I found it inconvenient to pay for room service on the spot rather than charging it to my room.
Location
6.0
The hotel is situated on the beautiful Palm Jumeirah, providing a serene atmosphere. However, it was a bit far from major attractions, requiring a good taxi ride to explore Dubai.
Dining
9.0
The dining options were varied and delicious, catering well to different dietary needs, including gluten-free and vegan options. I particularly appreciated the attentive service in the buffet restaurant.
Facilities
6.0
The hotel features excellent facilities, including a lovely spa and pools. However, I did find that many wellness services required additional payment, which is something to keep in mind.
Justin
United Kingdom,
February
2025
5.8/10
My stay at The Retreat Palm Dubai was a mixed bag. The room was spacious and well-equipped, especially after my upgrade to a sea view. However, the dining experiences fell short, with limited food variety and some cleanliness issues. The staff was friendly but at times seemed inattentive, which detracted from the overall experience.
Rooms
7.0
The room I stayed in was large with enough space for my needs and had a beautiful sea view. However, I experienced cleanliness issues, including a bad smell and dirty items upon check-in (not what I expected, especially for a hotel of this caliber).
Service
6.0
Most staff were friendly and accommodating, always greeting me with a smile. But there were moments of inconsistency, particularly in room service and responsiveness to concerns, which left me wanting more attention.
Location
6.0
The location on the Palm Jumeirah was peaceful, ideal for a relaxing getaway. However, it was quite far from major attractions, and I often relied on taxis to explore the city, which was inconvenient at times.
Dining
5.0
Dining options were rather basic, especially dinner, which lacked variety and had a canteen-like vibe. Breakfast had more choices, but overall, the food didn't meet my expectations for a high-end resort.
Facilities
7.0
The pool and beach facilities were nicely maintained, and I enjoyed the beach towels offered. However, the lack of adequate sun loungers at the pool was a downside, as they filled up quickly each day.
Riley
United Kingdom,
January
2025
5.4/10
My stay at The Retreat Palm Dubai was a beautiful experience overall, with a stunning beach and attentive staff. However, my arrival was marked by a room mix-up that needed addressing, and the location is a bit remote from local attractions. Nonetheless, I enjoyed the peaceful atmosphere and excellent amenities.
Rooms
7.0
I initially received a twin room designed for disabled guests, which was not suitable for me. After requesting a change, I was moved to a lovely room with a gorgeous view, albeit with an issue with the bathroom door handle that required maintenance.
Service
8.0
The majority of the staff were incredibly friendly and helpful, especially the concierge and restaurant team, who were attentive to my dietary needs. However, I noticed some staff were less accommodating after check-out, which was disappointing.
Location
7.0
While the hotel is a bit far from the main attractions, it has wonderful views and a tranquil setting. However, you should be prepared for a 25-minute taxi ride to places like The Burj Khalifa.
Dining
8.0
The buffet offered a great variety of dishes and catered well to various dietary preferences, though some meals could have been better in quality. I enjoyed my meals, especially the breakfast options.
Facilities
8.0
The pool area was always well-maintained, and the beach was wonderful to relax on. However, prices for refreshments were on the higher side.
Sebastian
United Kingdom,
November
2024
6.6/10
I had a lovely 7-night stay at The Retreat Palm Dubai Mgallery By Sofitel, despite a few hiccups with the dining experience. The hotel staff was incredibly accommodating and welcoming, and the cleanliness of the hotel stood out. However, the food quality could use improvement, as I found it disappointing for a 5-star hotel. Overall, I enjoyed my time, particularly the beautiful pool and beach views.
Rooms
10.0
My room was spacious, clean, and modern with wonderful amenities, thanks to Ajai, the housekeeping staff who did a fantastic job.
Service
8.0
The service varied across the hotel; while some staff were attentive and friendly, others were slow to respond, particularly in the dining areas.
Location
8.0
The location was nice on Palm Jumeirah, with easy beach access, but it is a bit far from the main attractions in Dubai, requiring longer travel times.
Dining
7.0
Despite the lovely breakfast menu, the food quality for lunch and dinner was below expectations. Moreover, the restaurant area was often crowded, making the dining experience chaotic.
Facilities
8.0
I enjoyed using the gym and the pool area, which were well maintained. However, the beach staff could improve their responsiveness.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs AED 140 per person per day.