The Retreat Palm Dubai Mgallery By Sofitel Hotel | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Palm Jumeirah The Palm Jumeirah Dubai, Dubai, United Arab Emirates, 0

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

380 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Deluxe King Room

Max:

2 persons

380 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Premium King Room

Max:

2 persons

400 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Dubai 9.3 mi

Airports

Dubai Creek SPB (DCG) 23.0 mi

Dubai (DXB) 25.4 mi

Train

Business Bay Station 9.1 mi

Metro stations

Dubai Internet City 3.3 mi

Sharaf DG 3.5 mi

Bus

Bus stop 2.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Private beach
Elevator
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Canoeing
Cycling
Tennis court
Badminton
Pool tables
Darts
Table tennis
Mini golf
Archery
Yoga class
Sports trainer
Aerobics

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services

Dining

In-room breakfast
Restaurant
Poolside snack bar
Outdoor dining area
Dinner
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Playpen
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Palm Jumeirah The Palm Jumeirah Dubai, Dubai, United Arab Emirates, 0

Map view

street view

Palm Jumeirah The Palm Jumeirah Dubai, Dubai, United Arab Emirates, 0

City landmarks

Amusement Park

Aquaventure Waterpark

1.5 mi

Aquarium

The Lost Chambers Aquarium

1.6 mi

Aquarium

Dolphin Bay

1.3 mi

Jumeirah St - Dubai - United Arab Emirates

Burj Al Arab

2.7 mi

sofital palm

3400 ft

Crescent Rd - Dubai - United Arab Emirates

Sea Lion Point

1.4 mi

Island

Palm Islands

1.7 mi

Amusement Park

Wild Wadi Waterpark

2.9 mi

Island

Palm Jumeirah

1.7 mi

Beach

Aquaventure Beach

1.3 mi

a72 pam

1.4 mi

e17 palm

1.4 mi

Aquaventure Water Slides & Attractions - Crescent Rd - Dubai - United Arab Emirates

The Pyramide of Faith

1.4 mi

The Leap of Faith

1.4 mi

Aquaventure

1.6 mi

Al Mirziban - Dubai - United Arab Emirates

Abdul Rahman Siddik Mosque

1.5 mi

Reel Cinema

1.5 mi

Lost Chambers

1.5 mi

Crescent Rd - Dubai - United Arab Emirates

Palm Jumeirah Boardwalk

1.5 mi

Lost Chambers Atlantis

1.6 mi

Shopping Area

The Avenues

1.6 mi

Spa Center

ShuiQi Spa and Fitness

1.8 mi

at. av lobi

1.6 mi

Mall

Atlantis Mall

1.6 mi

Beach

Imperial Beach Club

1.8 mi

Atlantis The Palm

Atlantis Abra Ride

1.8 mi

Mall

Nakheel Mall

1.8 mi

Bridges

Palm Jumeirah Frond O

1.8 mi

marina re3

1.8 mi

Events

Asateer Tent

1.9 mi

Nearby

Aquarium

Dolphin Bay

0 ft

sofital palm

3400 ft

Restaurants

The World Eatery

3600 ft

East Cresent Road The Palm Jumeirah

Moana - Seafood Restaurant

4600 ft

East Crescent Road The Palm Jumeriah

LUA Restaurant & Lounge

3700 ft

Sofitel the Palm

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

8.4

Location

7.0

Service

7.2

Dining

7.0

Lily

United Kingdom, March 2025

5.8/10

I had a wonderful stay at The Retreat Palm Dubai. The accommodations were comfortable and the staff was friendly, but I felt the dining experience could be improved. The children's amenities were fantastic, making it a great family destination. However, there were a few service inconsistencies that took away from the overall experience.

Rooms

10.0

I was upgraded from a deluxe room to a one-bedroom suite upon arrival, which was a lovely surprise. The suite had a beautiful view and was well-maintained, perfect for relaxing after a long day at the beach.

Service

7.0

The concierge team was very welcoming, helping with luggage and providing a smile, but I did notice some inconsistencies in how attentive the staff was. Some interactions felt more rushed than others.

Location

8.0

The hotel is on the Palm, offering a great beachside retreat. While it was a taxi ride away from major attractions, the serene environment was perfect for families, especially with young kids.

Dining

6.0

The food was generally good and healthy, but I found the options somewhat limited and basic compared to other Dubai hotels. I wish there were more variety, especially with drinks available at meals.

Facilities

8.0

Children's facilities, including a kids' pool and a club, were impressive. However, poolside service could use some improvement, particularly when it comes to getting drinks without issue.

Jackson

United Kingdom, February 2025

7.2/10

I had a fantastic stay at The Retreat Palm Dubai MGallery by Sofitel, with really good staff and a beautiful location on the Palm. The beach and pool facilities were well-maintained, offering a perfect escape from the city. However, I faced some challenges with room service payments and occasional confusion around the all-inclusive options, which detracted slightly from the overall experience.

Rooms

8.0

My room had an really good view and was cleaned impeccably every day. The bed was incredibly comfortable, making for restful nights. However, some rooms overlooked a construction site, which could be distracting.

Service

7.0

The staff were very friendly and attentive throughout my stay, ensuring that all my needs were met. That said, I found it inconvenient to pay for room service on the spot rather than charging it to my room.

Location

6.0

The hotel is situated on the beautiful Palm Jumeirah, providing a serene atmosphere. However, it was a bit far from major attractions, requiring a good taxi ride to explore Dubai.

Dining

9.0

The dining options were varied and delicious, catering well to different dietary needs, including gluten-free and vegan options. I particularly appreciated the attentive service in the buffet restaurant.

Facilities

6.0

The hotel features excellent facilities, including a lovely spa and pools. However, I did find that many wellness services required additional payment, which is something to keep in mind.

Justin

United Kingdom, February 2025

5.8/10

My stay at The Retreat Palm Dubai was a mixed bag. The room was spacious and well-equipped, especially after my upgrade to a sea view. However, the dining experiences fell short, with limited food variety and some cleanliness issues. The staff was friendly but at times seemed inattentive, which detracted from the overall experience.

Rooms

7.0

The room I stayed in was large with enough space for my needs and had a beautiful sea view. However, I experienced cleanliness issues, including a bad smell and dirty items upon check-in (not what I expected, especially for a hotel of this caliber).

Service

6.0

Most staff were friendly and accommodating, always greeting me with a smile. But there were moments of inconsistency, particularly in room service and responsiveness to concerns, which left me wanting more attention.

Location

6.0

The location on the Palm Jumeirah was peaceful, ideal for a relaxing getaway. However, it was quite far from major attractions, and I often relied on taxis to explore the city, which was inconvenient at times.

Dining

5.0

Dining options were rather basic, especially dinner, which lacked variety and had a canteen-like vibe. Breakfast had more choices, but overall, the food didn't meet my expectations for a high-end resort.

Facilities

7.0

The pool and beach facilities were nicely maintained, and I enjoyed the beach towels offered. However, the lack of adequate sun loungers at the pool was a downside, as they filled up quickly each day.

Riley

United Kingdom, January 2025

5.4/10

My stay at The Retreat Palm Dubai was a beautiful experience overall, with a stunning beach and attentive staff. However, my arrival was marked by a room mix-up that needed addressing, and the location is a bit remote from local attractions. Nonetheless, I enjoyed the peaceful atmosphere and excellent amenities.

Rooms

7.0

I initially received a twin room designed for disabled guests, which was not suitable for me. After requesting a change, I was moved to a lovely room with a gorgeous view, albeit with an issue with the bathroom door handle that required maintenance.

Service

8.0

The majority of the staff were incredibly friendly and helpful, especially the concierge and restaurant team, who were attentive to my dietary needs. However, I noticed some staff were less accommodating after check-out, which was disappointing.

Location

7.0

While the hotel is a bit far from the main attractions, it has wonderful views and a tranquil setting. However, you should be prepared for a 25-minute taxi ride to places like The Burj Khalifa.

Dining

8.0

The buffet offered a great variety of dishes and catered well to various dietary preferences, though some meals could have been better in quality. I enjoyed my meals, especially the breakfast options.

Facilities

8.0

The pool area was always well-maintained, and the beach was wonderful to relax on. However, prices for refreshments were on the higher side.

Sebastian

United Kingdom, November 2024

6.6/10

I had a lovely 7-night stay at The Retreat Palm Dubai Mgallery By Sofitel, despite a few hiccups with the dining experience. The hotel staff was incredibly accommodating and welcoming, and the cleanliness of the hotel stood out. However, the food quality could use improvement, as I found it disappointing for a 5-star hotel. Overall, I enjoyed my time, particularly the beautiful pool and beach views.

Rooms

10.0

My room was spacious, clean, and modern with wonderful amenities, thanks to Ajai, the housekeeping staff who did a fantastic job.

Service

8.0

The service varied across the hotel; while some staff were attentive and friendly, others were slow to respond, particularly in the dining areas.

Location

8.0

The location was nice on Palm Jumeirah, with easy beach access, but it is a bit far from the main attractions in Dubai, requiring longer travel times.

Dining

7.0

Despite the lovely breakfast menu, the food quality for lunch and dinner was below expectations. Moreover, the restaurant area was often crowded, making the dining experience chaotic.

Facilities

8.0

I enjoyed using the gym and the pool area, which were well maintained. However, the beach staff could improve their responsiveness.